Set up Bitcoin account
Bitcoin is secure money for the internet. You can pay without handing out sensitive financial information, and you don't need an account.
Get a wallet
First you'll need a bitcoin wallet – an app that lets you receive, hold, and spend bitcoin. To learn more, check out our Bitcoin Wallet Comparison, where we keep an updated list of options.
Buy some bitcoin
Once you've set up your wallet, you'll need to buy some bitcoin.
Bitcoin exchanges are available all over the world, allowing users to convert any currency into and out of bitcoin. Every country and region is different, so you'll want to do some research before choosing an exchange.
Make a payment
Making a bitcoin payment is fast, convenient, and extremely secure.
To make a payment, you won't need to enter any sensitive card information. Instead, you'll simply send the payment from your wallet app using one of three methods:
Scan the QR Code
If your wallet is on a different mobile device, you can scan this code to open the payment in your wallet. Confirm everything is correct, and your wallet will make the payment.
Open in Wallet
If your wallet is on the device you're using to view the invoice, you can open the payment in your wallet by tapping here. Confirm everything is correct, and your wallet will make the payment.
Send the Payment Manually
If you're using an older wallet, or a wallet which doesn't support the other methods, you can also send the payment manually. Carefully copy the address and exact bitcoin amount from the invoice to your wallet, and send the payment manually.
Refunds & Troubleshooting
BitPay provides tools and reporting for merchants to manage their own refunds in bitcoin. If you would like a refund, please contact the merchant directly, and they can initiate the process from their BitPay dashboard. Merchant refund policies differ, so please contact the merchant to discuss refund options.
Getting Help
BitPay is a payment processing platform built to help merchants accept bitcoin. While it's often fastest to contact the merchant directly with inquries related to your purchase, you can find more information at the BitPay Help Center, where it is also possible to contact our support team.
